Privacy Policy

We may collect information submitted through WhatsApp or the medical case form, including name, contact details, country/region, diagnosis, treatment history, medical questions, and uploaded medical documents.

This information is used only to arrange online consultation, review case suitability, communicate with patients or family members, and help the specialist understand the submitted information.

Medical information may be shared with the international patient coordination team and the consulting specialist. We do not sell your personal information.

If you submit information on behalf of another patient, you confirm that you have consent from the patient or legal representative.

You may contact us to request update or deletion of your information, subject to operational and legal limitations.

This service is not for emergency conditions. Please do not submit emergency information through this website.